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Privacy Policy

Effective Date: 06/23/2025

At Comfort Mobile Phlebotomy LLC, we respect and protect the privacy of every individual and organization we serve. This Privacy Policy outlines how we collect, use, and protect your personal and health-related information in accordance with our commitment to confidentiality and compliance with state and federal regulations.

1. Information We Collect

We may collect the following information to provide accurate and efficient diagnostic services:

  • Name, address, phone number, and email

  • Date of birth, identification, or insurance information

  • Health and clinical data relevant to lab or testing services

  • Payment and billing information

  • Communication records and service notes

2. How We Use Your Information

We collect and use information solely for purposes such as:

  • Appointment scheduling and service fulfillment

  • Processing and delivery of lab specimens to partner laboratories

  • Confirming or communicating results and service updates

  • Internal recordkeeping and compliance requirements

  • Enhancing service quality and patient support

We do not sell your personal information or disclose it to third parties for marketing purposes.

3. HIPAA Compliance

Comfort Mobile Phlebotomy LLC complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable health privacy laws. All collected health information is protected through physical, administrative, and digital safeguards. Only authorized staff have access to protected health information (PHI), and only as necessary to perform their duties.

Patients and clients have the right to:

  • Access their health information upon request

  • Request corrections or updates to information

  • Receive a record of disclosures when applicable

  • Submit written consent for release of PHI

4. Terms of Service

By using our services or website, you agree that:

  • All lab and testing services are provided by trained and certified professionals

  • Appointments must be confirmed in advance; late cancellations may be subject to fees

  • Test results may be communicated through secure portals, direct contact, or as outlined in your service agreement

  • Clients are responsible for providing accurate information and preparing for specimen collection per instructions provided

  • Comfort Mobile Phlebotomy LLC. may refuse services if safety, ethical, or legal concerns arise

5. Policy Updates

This policy may be updated periodically to reflect changes in services, laws, or technologies. The most current version is always available on our website.​

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